Privacy Policy

Last updated: June 2025

Information We Collect

When you place an order through our website, we collect:

• Your name
• Mobile number
• Delivery address
• Order details including service selections and measurements
• Any notes you provide with your order

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate with you regarding your order status
• Arrange pickup and delivery through our courier partners
• Improve our services based on order patterns

Information Sharing

We share your name, mobile number, and address with our courier partners (Steadfast, Pathao, RedX, CarryBee) for the purpose of pickup and delivery. We do not sell your personal information to third parties.

We use Facebook Meta Pixel for analytics and conversion tracking. This may transmit anonymized data to Facebook for advertising purposes.

Data Storage & Security

Your data is stored securely on our servers in Bangladesh. We implement reasonable security measures to protect your information from unauthorized access.

Data Retention

We retain order information for business records. Audit logs and webhook data are automatically deleted after 15 days.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at the number below.

Contact

For privacy-related inquiries, contact us at +880 1540-624109.